When we say "product," we're talking about something
which runs on or makes part of a system that uses microchips. Usability
and human factors research can be conducted on any type of object
that people interact with, but we focus on computer-based systems
and personal electronics that incorporate software programming.
Some examples of products we might talk about in the context of
our services:
- websites (all kinds)
- process control systems
- wireless phones
- "shrink-wrapped" applications
for home and small-business users
- operating systems
- customized ERP and CRM applications
- software for palm-top computing
devices
- fax machines
- telecommunications software
As microchips become integral parts of more and
more products, an ever-increasing number of devices and software
applications will benefit from testing and development with a structured,
user-centered approach.
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